John Bercow, the first Speaker of the House of Commons since World War II to keep order in front of four Prime Ministers, will take on a very different speaking role at the BMF All Industry Conference 2021 next June. 

John Bercow entered Parliament as Conservative MP for Buckingham in 1997 and was appointed Shadow Chief Treasury and then Work and Pensions Secretary before resigning to support the Labour Government’s policy to allow unmarried gay and heterosexual couples to adopt.  He is, however, best known as Speaker Bercow.

Having been elected to the role with a mission to “strengthen the backbenches and recognise that Parliament is more than a rubber-stamping operation for the government of the day”, he built a reputation as a reformer and was re-elected three times.  During his decade long tenure he extended the time for PMQs and increased the use of “Urgent Questions”, requiring Ministers to make 685 statements on pressing issues. 

His determination to champion the rights of Parliament inevitably attracted supporters and detractors, notably during the Brexit debates when he dismissed accusations of bias saying his role was to stand up for the rights of the House of Commons.

As Speaker Bercow, John had to be neutral but now there are no such constraints on his views, which should make for a memorable Conference address.  As well as his Saturday morning speaking session, John will also join BMF members on Friday night’s Dine-Around.

John Newcomb, BMF CEO said:

“In the year that the UK begins a new relationship with the European Union and in the wake of the disruption caused by Covid-19, we are delighted that John Bercow, who was at the centre of Parliament for a decade will share his opinions with Conference. 


Geoff Ramm, the customer experience guru who motivates clients and conference audiences to stand out from the crowd, has been confirmed to speak at the BMF All Industry Conference 2021, next June.

As the creator and author of Celebrity Service Geoff has challenged and inspired audiences across 43 countries to create award-winning ideas to outperform the competition. His clients include Emirates, Warner Brothers and McDonalds.

This is not the first time Geoff has encouraged the merchant industry to think differently. Five years ago, he memorably introduced the concept of OMG marketing at the BMF All Industry Conference in Malta.  Now he is returning to inspire BMF delegates to create a customer experience like no other, with a unique concept described by the influential Forbes business magazine as “A Game Changer.”

John Newcomb, BMF CEO said: “Geoff is not just an entertaining speaker, he has his finger on the pulse of real-life customer service that will set any business head and shoulders above the competition. Be prepared for an eye-opening experience.”

Geoff will also host the Conference’s Marketing Workshop – one of four taking place at the event – which will be sponsored by MRA and chaired by Mark Mallinder, Chairman of the BMF Marketing Forum and Marketing Director of EH Smith.